Thank you for visiting Cimex Store Ltd. The service we provide is subject to the following conditions. If you visit or shop at Cimex Store Ltd., you accept these conditions. Please read them carefully. In addition, when you use any current or future Cimex Store Ltd. service or visit or purchase from any business affiliated with Cimex Store Ltd., whether or not included in the Cimex Store Ltd. website, you will also be subject to the guidelines and conditions applicable to such service or business.

CANCELLATION
You can cancel an order and return any goods that may already have been dispatched up to 7 days from receipt (see return policy). Our terms and conditions do not affect your statutory rights.

ELECTRONIC COMMUNICATIONS
When you visit Cimex Store Ltd. or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Cimex Store Ltd. or its content suppliers and protected by International copyright laws. The compilation of all content on this site is the exclusive property of Cimex Store Ltd. and protected by International copyright laws. All software used on this site is the property of Cimex Store Ltd. or its software suppliers and protected by International copyright laws.

LICENSE AND SITE ACCESS
Cimex Store Ltd. grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Cimex Store Ltd. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Cimex Store Ltd. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Cimex Store Ltd. and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Cimex Store Ltd.’s name or trademarks without the express written consent of Cimex Store Ltd. Any unauthorized use terminates the permission or license granted by Cimex Store Ltd. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Cimex Store Ltd. so long as the link does not portray Cimex Store Ltd., its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Cimex Store Ltd. logo or other proprietary graphic or trademark as part of the link without express written permission.

LIVE INSECTS
Although we will always do our best to ensure you recieve only the type and size insect that you have ordered we do not and can not guarantee that there will not be any other size or type of insect also in the package.
Cimex Store Ltd. accepts no liability to the Customer in respect of any damage, destruction or loss howsoever caused by the supplied insects after delivery to the Customer. The Customer shall be solely responsible for ensuring that the Goods are stored and used safely and appropriately.

Cimex Store Ltd. make every effort to ensure that the insects we supply arrive alive and in good condition. Cimex Store Ltd. typically include c.5% more insects than ordered, in order to cover any death in transit. Where mortality is significantly greater than the additional insects provided, Cimex Store Ltd. will refund or replace the order. If there is significant mortality when your order is delivered, please contact us immediately.

Cimex Store Ltd. reserve the right not to replace orders where mortality is likely to have resulted from particularly high or low environmental temperatures in the destination country. In this case, the customer will have the option to either receive a full refund, or receive a replacement order at their own risk.

YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Cimex Store Ltd. does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use Cimex Store Ltd. only with involvement of a parent or guardian. Cimex Store Ltd. and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

PRODUCT DESCRIPTIONS
Cimex Store Ltd. and its affiliates attempt to be as accurate as possible. However, Cimex Store Ltd. does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Cimex Store Ltd. itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY Cimex Store Ltd. ON AN “AS IS” AND “AS AVAILABLE” BASIS. Cimex Store Ltd. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Cimex Store Ltd. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Cimex Store Ltd. DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Cimex Store Ltd. ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Cimex Store Ltd. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW
By visiting Cimex Store Ltd., you agree that the laws of the United Kingdom without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Cimex Store Ltd. or its affiliates.

SITE POLICY ON THE SALE OF LIVE INSECT PEST SPECIES
Cimex Store Ltd. supplies live insects for use in research and canine scent detection training. To ensure that our products are not used for malicious or illegal intent, Cimex Store Ltd. requires customers to provide evidence that purchased insects will only be used for training or research purposes. Details of the types of evidence required can be provided on request. Cimex Store Ltd. reserves the right not to supply customers who cannot meet this requirement and in these cases will refund the transaction in full.