We are open and processing orders on Tuesdays & Wednesdays.

Please get in touch with us if your order takes more than 2 weeks to get to you, we will send out tracking information.

We have had several packages returned to us since Brexit, please be aware that your parcel may be held by customs as tax needs to be paid on receipt. 

We have been experiencing some difficulties shipping to Sweden due to changes in their import requirements. You may need to apply for an EORI-number and also get permission from the Swedish Board of Agriculture to bring live bed bugs in to the country. 

If we can be of support in any way, please get in touch.

We would like to thank you for your continued custom.

 Richard, Alexia, Jan, Tywi & Abigail